Case Study: RHG

External Signs
Company Name: Restful Homes Group
Date: February 2017 – ongoing
Industry: Nursing Home
Project Requirement: Creation, supply and installation of all their print and signage requirements

Restful Homes Group’s requirements:

Restful Homes were receiving a pretty shoddy service from their existing print and signage suppliers! They were coping with late deliveries, bad print quality, invoices exceeding original quotations and a severe lack of communication throughout the process. They felt undervalued as a client and wanted to be sure of a quality service for all of their print and signage needs.

Our awesome response:

  • Conduct a free print and signage audit to discover what is needed, including regularity and quantity of orders and quality required.
  • Create a bespoke service, supplying all print and signage (from name badges and letterheads to exterior signage) to the required quality, on time and on budget.
  • Offer one point of contact to ensure consistency of service and build great supplier/client relations.
  • Communicate at every stage of the print process to keep the customer informed of progress.

Why we’re a perfect match:

Not only can we do everything Restful Homes requires, saving them the hassle of briefing several suppliers, we offer them the service they deserve.

Our initial free print audit enabled us to get under the skin of their brand and understand exactly what they wanted – and our knowledge and expertise ensures they receive a quality service from start to finish, no matter how big or small the job.

“We Wanted High Quality, We Were Not Disappointed”

External Signs

Client comments:

“We needed pretty much everything producing for the business and I knew Mat would be able to rise to the challenge.

“I contacted Mat because I knew how well he’d worked with other businesses and I was confident that the work he produced would be to the high standard we needed – and I wasn’t disappointed.

“Mat is always happy and helpful. He’s easy to contact and nothing is too much trouble.

“The design work that Personalised Nation completes is to the same high standard as the production and delivery of the finished items.

“Our business is going to continue to expand and we envisage a long-term working relationship with Personalised Nation.”

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