Our delivery times are based on what we can achieve within our control. We endeavour to turnaround your order within the allotted time notified on our website (a working day is Monday, Tuesday, Wednesday, Thursday and Friday). Our standard deliveries are sent out for next day delivery. Unfortunately we cannot control the weather, acts of God or other extremities but we do try our best on what we can control.
Expect delivery within 5-7 working days on most products, except Acrylics and clocks which will be 10-15 working days.
If you require your purchase for a special date or before the allotted standard delivery turnaround time, please contact us and we will try and arrange this for you.
Delivery charges are £3.50 for all orders of £25 and under. £10.00 on all orders between £25.01 – £74.99. All orders £75.00 and above are free delivery.
We use Royal Mail and DPD because they specialise in delivering to consumers, whereas many other couriers are business to business. We charge a flat rate that includes packaging and VAT to any mainland UK address but excludes the Highlands, Islands and Northern Ireland which have a small subsidy as it costs a little more to get a parcel to these places.
When your order has been processed and dispatched from our factory you will receive an email or text to let you know. This will have a web link so that you can track the progress of your delivery right from us to your door. You will then receive an email or text update as to when your parcel will be delivered. You can then liaise directly with DPD to make sure your parcel is delivered on a day and time that suits your needs.