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Brilliant from the First Meeting to Delivery
From what was just a thought and a nugget of a concept with Mat’s help and encouragement blossomed into a project that everyone in the company could get involved with. Even talking to him about Brownies he recommended the best ones we have ever had in our lives – just ask he’ll tell you which ones! Being a multisite national organisation it was never going to be easy to co-ordinate everything to be there at the right time in the right place. It all had to coincide with our Love Your Team Week and the timeframes were getting smaller. How wrong was I! No sooner mentioned than Mat had a solution. Nothing was too much trouble. Boxes packed and shipped out – we had very happy teams who were surprised at the deliveries they had and loved them all.
Mat and the team kept us informed all the way through, even when there were little hiccups he was honest and told us the truth. There was nothing more refreshing than someone telling you look we have a problem but we will get it sorted out for you, its just going to be another couple of weeks. I’d rather that than be told it had all gone out and it actually hadn’t. Everything was checked and double checked, colours matched perfectly even to checking was it the right shade red at one point because it didn’t feel right. Mat was correct it wasn’t therefore it got changed.
We’ve had everything ranging from note pads and coasters to table cloths and mint tins. Nothing too big or small, and I think if I had wanted the Empire State Building covered in our logo that wouldn’t have been a problem either! It was exciting to see all the concept items in real life and to have the feedback from all the teams on how lovely they were, professional and how much they really loved having a corporate branded image.
I’m so pleased that we had Personalised Nation on board with the launch of these products, it was so important to get it completely right at a very precious time for the company. We now have branded items everywhere which we are all proud of.
Customer Orientated and a Pleasure to Do Business With
We appreciate your dedication to your customers and will continue to use all aspects of your service in the future.
Always Happy & Helpful, Nothing Too Much Trouble
I contacted Mat because I knew how well he’d worked with other businesses and I was confident that the work he produced would be to the high standard we needed – and I wasn’t disappointed.
Mat is always happy and helpful. He’s easy to contact and nothing is too much trouble.
The design work that Personalised Nation completes is to the same high standard as the production and delivery of the finished items.
Our business is going to continue to expand and we envisage a long-term working relationship with Personalised Nation.